Frequently Asked Questions (FAQs)

1. How long will it take to ship my order?

We mention estimated dispatch timelines on all product pages.

Domestic orders are typically delivered within 3–5 working days from the date of dispatch.
International orders generally require a minimum of 7–15 working days from dispatch, depending on the destination country and customs processing.

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

For order updates or urgent assistance, please contact our customer care team.

2. Do you ship internationally?

Yes, Belle Niche ships internationally to selected countries.

International shipping charges are calculated based on destination and package weight.

Shipping rates generally start from:

₹2800 for the first kilogram
₹900 for every additional kilogram

Please note:

International orders are prepaid only
Customs duties or import taxes, if applicable, must be borne by the customer

For exact shipping quotes or assistance, feel free to contact our support team.

3. Can I exchange or return my order?

Yes, eligible products may be exchanged or returned subject to our Refund & Exchange Policy.

Important Conditions:

Requests must be raised within 48 hours of delivery
Products must be unused, unworn, and returned with original tags and packaging intact

The following items are non-returnable and non-exchangeable:

Sale or discounted items
Customized or made-to-order products
Altered or stitched products
International orders
Products purchased using promotional offers or store credits

Approved refunds are processed within 5–7 working days to the original payment method or as store credit, where applicable.

For complete details, please review our Refund Policy.

4. What payment methods do you accept?

We accept:

Credit Cards
Debit Cards
UPI
Net Banking
Digital Wallets

Cash on Delivery (COD) may be available on select domestic orders with an additional handling charge.

For international orders, only prepaid payment methods are accepted.

All transactions are processed through secure and encrypted payment gateways.

5. How do I find the right size?

A detailed size chart is available on every product page to help you choose the best fit.

If you need additional guidance, our customer care team will be happy to assist you with personalized sizing recommendations.

Select styles may also offer custom sizing options.

6. What should I do if my size is unavailable?

If your preferred size is unavailable, you may:

Contact our customer care team for restock updates
Check availability for customization on select styles
Explore similar pieces currently available in your size

As many of our collections are produced in limited quantities, availability may vary.

7. What fabrics do you use?

At Belle Niche, we carefully select premium-quality fabrics to ensure comfort, elegance, and durability.

Our collections may feature fabrics such as:

Cotton
Linen blends
Chiffon
Georgette
Silk blends
Organza
Embroidered textiles
Handcrafted fabric details

Fabric information and care details are mentioned on each product page.

8. How should I care for my garments?

To preserve the quality, embroidery, embellishments, and finish of your garments, we generally recommend:

Dry clean only
Store in a cool, dry place
Avoid direct exposure to sunlight for prolonged periods

Please always refer to the care instructions mentioned on the garment label for specific guidance.

9. Do you restock sold-out products?

Our collections are crafted in limited quantities, and therefore restocks are not always guaranteed.

However, select bestselling styles may occasionally be restocked.

If a product you love is sold out, feel free to contact our customer care team for availability updates or alternative recommendations.

10. How can I contact Belle Niche?

For any assistance regarding orders, sizing, shipping, exchanges, or product queries, you may contact us at:

Website: Belle Niche
Email: [INSERT SUPPORT EMAIL]
Phone/WhatsApp: [INSERT CONTACT NUMBER]